Hello Community,
I'm looking for a way to gather telephone-activities as well as e-mail-activities in the same campaign.
My problem is, that I neither can match telephone calls to an e-mail-campaign, nor e-mails to a telephone campaign.
More precisely: I can match an e-mail on a telephone-campaign, but I actually dont see them in this campaign afterwards. The relationship is only visible in the data record of the telephone call.
Further I didn't find a way to build a report or another suitable dashbord to evaluate all mails and telephone calls belonging to the campaign.
Does anybody has a smart idea what I am disregarding right now?!
I'm grateful for all kind of hints. Thanks a lot and best regards.
Felix