Hi pros,
When we create a lead without pre-existing Service request we get a this error (description attached). At the same time there is no problem when we create a lead from servicce request.
We suspect that it could be caused by our development with lead object.
At first we added new fields to ServiceRequest, Lead and Activity objects. Then we tryed to make an Process Extension Scenario from ServiceRequest to Lead, but it didn`t work. Extended fields did not show up in the lead.
Next we tryed to do another business object extension for ServiceRequest object in LeadExtension solution. So we could reference a field from ServiceRequest inside the Lead.
But afterwards we commented out field in LeadExtension.xbo and left ServiceRequestExtension.xbo field.
Today we figured out that we can not create leads anymore (without connection to service request).
To solved this issue we tryed to:
1. We deleted ServiceRequestExtension.xbo from solution LeadExtenion.
2. We deactivated checkbox "Lead - General Data" in Process Extension Scenario in solution ServiceRequestExtension(see attachmen file ServiceRequestRootPES.png)
3. We commented script AfterModify.absl and AfterModifyDateReservationPriorPeriod.absl
4. We deleted enhanced screen COD_Mkt_prospect(Quick Create)
How can we solve this issue?
Best regards,
Nadezhda Rukavishnikova